Privacy Policy
Your privacy is important to us. This policy explains how Senspeak Advanced Materials collects, uses, and protects your information.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Contact details (name, email, phone number, company information)
- Business inquiries and communication preferences
- Technical specifications and product requirements
Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns to improve our services and user experience.
How We Use Your Information
Business Operations
- Process and respond to inquiries
- Provide technical support
- Deliver products and services
Communication
- Send product updates
- Share industry insights
- Notify about certifications
Information Sharing
We Do Not Sell Your Information
Senspeak Advanced Materials does not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
Service Providers
With trusted partners who help us operate our business (logistics, IT support, etc.)
Legal Requirements
When required by law, regulation, or legal process
Business Transfers
In connection with mergers, acquisitions, or asset sales (with notice to you)
Data Security & Protection
Security Measures
We implement industry-standard security measures to protect your information:
Data Retention
We retain your information only as long as necessary for business purposes or as required by law.
Retention Periods:
- • Business inquiries: 3 years
- • Customer records: 7 years
- • Technical data: As required for support
Your Rights & Choices
You have several rights regarding your personal information. Contact us to exercise these rights:
Access
Request copies of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Transfer your data to another service
Restriction
Limit how we process your information
Objection
Object to certain processing activities
Contact Us About Privacy
Have questions about this privacy policy or how we handle your information? We're here to help.
Privacy Officer
Mailing Address
Senspeak Advanced Materials
Room 302, Building G8
31 Kefeng Road, Huangpu District
Guangzhou, 510700, China
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.